FAQ
What size should I choose?
We recommend referring to our size chart to select the right size. If you're unsure, feel free to contact our customer service team for personalized advice.
How can I return a product?
To return a product, please initiate a return request within 30 days of receiving the item. Ensure that the product is unused and in its original packaging. For detailed return policies, please visit our website.
Can I change my order?
Once an order is confirmed, modifications may be limited. If you need to make changes, please contact our customer service as soon as possible, and we will do our best to assist you.
How to care for my jacket?
Please refer to the product label for specific care instructions.
Why was my order canceled?
Your order may be canceled due to various reasons, such as out-of-stock items, payment issues, or incorrect address information. Please contact our customer service team for more details if you need assistance.
Do l need to set up an account to place an order?
An account is not required to place an order. You can check-out as a Guest, but setting up anaccount provides easy access to your order, faster returns, as well as quicker check-out nexttime.